Can I access the detailed view of the connected installation of my customer without his agreement?

(9) 22-10-2020

 

 

No, you will not be able to monitor the installation of your customer without his agreement. You will see the customer’s TaHoma in your list, but you will not have the detailed view of his installation. You will not have access to remote diagnosis or intervention, nor access to the alert messages related to the installation.