Cookies policy

 

We use cookies to improve your browsing experience on our websites. Cookies are small files that are stored on a user’s computer; they contain little specific data pertaining to a particular user or website.

 

Legal bases

  • For cookies required for the operation and security of the website : our legitimate interest.
  • For other types of cookies (third-party and advertising) : your consent.

Retention period

By default, the retention period of cookies is:

  • Six months for advertising cookies
  • 13 months for other cookies

Some cookies nonetheless have different retention periods (see the table below).

 

Types of cookies used (see the list below)

  1. Cookies required strictly for the operation of our web sites

These cookies allow you to use the main features of our web sites:

  • cookies ensuring the technical performance of the web site
  • cookies ensuring browsing consistency or pertaining to the personalisation of the customer account
  • cookies used to improve web user browsing

These cookies cannot be disabled by the preference center. You can nonetheless configure your browser to block them.

Without these cookies, however, our web sites cannot operate properly.

 

  1. Third-party cookies to improve the interactivity of our web sites

Our Web site is based on a number of services offered by third parties. You can disable these cookies in the preference center.

  • third-party cookies are used for correct operation of the web site
  • third-party cookies are used to produce statistics
  • third-party cookies for advertising purposes

Advertising cookies are used to post advertisements that we deem of interest to you on our site or when you browse the internet in general. They also limit the number of times you see a particular advertisement and assess the impact of an advertising campaign.

The non-acceptance of advertising cookies will not affect your user experience when browsing our websites. However, advertisements that are posted for your viewing will not be moderated (pertinence, repetition).

 

Our site allows you to interact with social networks via sharing buttons whose purpose is to share content:

Some videos broadcast on the site require acceptance of third-party cookies:

By choosing not to accept cookies, our websites may not work in an optimal manner.

 

Mobile applications

We use two types of trackers called “local storage” on our mobile applications to improve interactivity and offer practical features for users. This use is based on our legitimate interest. This involves:

  • trackers required for operation of the application

These technical trackers allow the application to operate in an optimal manner. In particular, they allow the user to take advantage of the features offered by the application, such as, for example, to maintain your identification when browsing.

  • customisation tracers for the user interface

The application uses these tracers to adapt to profile of its user depending on the equipment available to them. As this is an intrinsic and expected element of the service, they are exempt from consent.

 

The list of all cookies, ranked below by purpose and type, is updated regularly (refer to the date of the last update at the bottom of this page). Therefore it is possible that some cookies may not appear in this list.

 

List of cookies used on the Somfy group sites

  1. Cookies required strictly for the operation of our web sites

 

  • Cookies ensuring the technical performance of the web site
Partner Cookie name Shelf life Purpose
Magento mage-messages 24hours Tracks error messages and other alerts that are displayed to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is displayed to the customer.
Magento product_data_storage 24 hours Stores configuration for product data related to recently viewed/compared products.
Magento recently_compared_product 24 hours Stores product IDs of recently compared products.
Magento X-Magento-Vary 24 hours Configuration setting that improves performance when using Varnish static content caching.
Magento form_key 1 hour
Commander Act TCID 365 days Visitor identifier used to compute deduplicated statistics per user (for campaign and on-site tracking, segmentation, etc.). TrustCommander uses this cookie to measure statistics for privacy banner performance after a visitor provides consent. Before users provide consent, TrustCommander uses the TCPID cookie to measure anonymous statistics for the privacy banner.
Commander Act TC_PRIVACY 396 days Used for user status storage (optin or optout) and Privacy banner display.
Commander Act TCPID 365 days Used to identify visitors exposed to the privacy banner (not encoded contrary to TCID, so visitors can be retrieved in the privacy raw data export). TrustCommander uses this cookie to measure statistics for privacy banner usage until visitors provide consent for the TCID cookie. With this 2-cookie system, TrustCommander is the only CMP that has been granted the right of exemption from consent for statistical measurement by the French CNIL. https://www.cnil.fr/fr/solutions-pour-les-cookies-de-mesure-daudience
Commander Act TC_PRIVACY_IAB_VENDORLIST Unlimited Used to cache the IAB TCF Global Vendor List to optimise the response time of the IAB TCF consent API.

 

  • Cookies ensuring browsing consistency or pertaining the customisation of the customer account
Partner Cookie name Shelf life Purpose
COLDFUSION cfid session CMS operational cookies allocating a technical ID (anonymous) to the user
COLDFUSION cftoken session CMS operational cookies allocating a technical ID (anonymous) to the user
COLDFUSION JSESSIONID session CMS operational cookies allocating a technical ID (anonymous) to the user
Magento guest-view 24h Stores the order ID that customers use to retrieve their order status. Used for “Orders and returns”.
Magento mage-translation-storage Session Stores translated content requested by the user.
Magento stf 24 hours Records the time messages are sent to share with a friend.
Magento persistent_shopping_cart 24 hours Stores the key (ID) of persistent shopping cart to make it possible to restore the cart for an anonymous shopper.
Magento private_content_version 24 hours
Magento section_data_ids 24 hours Tracks the specific store view/location selected by the customer.
Magento store 24 hours Stores customer-specific information related to initiated actions such as display wish list, payment details, etc.
Magento mage-cache-storage-section-invalidation 24 hours Tracks the specific store view/location selected by the customer.
Liferay GUEST_LANGUAGE_ID session Operational cookies of the website that store the last website, last country and last language visited to display the correct version of the page requested
Liferay COMPANY_ID session Operational cookies of the website that store the last website, last country and last language visited to display the correct version of the page requested.
Liferay REMEMBER_ME 12 months Used to record whether the user ticked “Remember me”
Liferay LOGIN et SCREEN_NAME 1 hour Hashed user login
Liferay PASSWORD 1 hour Encrypted version of the hashed password to enable autologin when the user has ticked “Remember me”

 

  • Cookies used to improve surfer browsing
Partner Shelf life Purpose
Magento login_redirect 24h Preserves the destination page the customer was downloading before being redirected to log in.
Magento mage-translation-file-version Session Tracks the version of translations in local storage.
Magento magepal-enhanced-ecommerce session Enhanced e-commerce function
Magento recently_compared_product_previous 24 hours Stores product IDs of previously compared products for easy browsing
Magento recently_viewed_product 24 hours Stores product IDs of recently viewed products for easy browsing.
Magento recently_viewed_product_previous 24 hours Stores product IDs of recently viewed products for easy browsing.
Magento mage-cache-sessid 24 hours The value of this cookie triggers the cleanup of local cache storage.
Magento mage-cache-storage 24 hours Local storage of visitor-specific content that enables ecommerce functions.
Magento mage-cache-storage-section-invalidation 24 hours Forces local storage of specific content sections that should be invalidated.
Magento PHPSESSID 1 hour Session identifiers
Magento user_allowed_save_cookie 24hours Records whether a customer enabled cookies.
Commander Act tc_cj_v2 365 days Used for user customer journey storage for tag deduplication (channel and source storage).

 

  1. Third-party cookies to improve the interactivity of our web sites
  • Third party cookies for the proper functioning of the website
Third Party Cookie type Link to Privacy Policy Purpose
Google Optimize Functional https://policies.google.com/ Binary cookie test (A/B Test)
Commanders Act Functional https://www.commandersact.com/en/privacy/ Tag management system/cookie banner
Trustedshop Functional https://www.business.trustedshops.com/consent/ Ecommerce/examines trusted services

 

  • Third-party cookies used to produce statistics
Third party Cookie type Link to Privacy Policy Purpose
Google Analytics Statistics https://policies.google.com/
Hotjar Statistics https://www.hotjar.com/legal/policies/privacy/ Graphic representation of statistical data (Heatmap)
CrazyEgg Statistics https://www.crazyegg.com/privacy Graphic representation of statistical data (Heatmap)
Yandex Statistics https://yandex.com/legal/confidential/
Holimetrix Statistics https://www.holimetrix.com/wp-content/uploads/2019/05/cgv-2019.pdf
SnabaTool Statistics Privacy policy (somfy.co.uk)

 

  • Third-party cookies for advertising purposes
Third party Cookie type Link to Privacy Policy Purpose
Facebook Personalised advertising https://www.facebook.com/policies/cookies/ Advertising
iAdvize Personalised Recommandation https://privacy.iadvize.com/ Customer help/chatbox
Google Adwords Personalised advertising https://policies.google.com/ Advertising
Adform Personalised advertising https://site.adform.com/privacy-center/platform-privacy/product-and-services-privacy-policy/ Advertising
Adroll Personalised advertising https://www.nextroll.com/privacy Advertising
Pinterest Personalised advertising https://policy.pinterest.com/en/privacy-policy Advertising
Ve Interactive Personalised advertising https://www.ve.com/privacy-policy Website content/Advertising
Ve Interactive Personalised advertising https://www.ve.com/privacy-policy Website content/Advertising
Bing Personalised advertising https://about.ads.microsoft.com/en-us/resources/policies/privacy-and-data-protection-policies Advertising
Google Doubleclick Personalised Advertising https://policies.google.com/ Advertising
Taboola Personalised Advertising https://www.taboola.com/policies/privacy-policy Advertising
Poptin Personalised Advertising https://www.poptin.com/gdpr/ Website content/Advertising
The Trade desk Personalised Advertising https://www.thetradedesk.com/general/privacy Advertising
Tradelab Personalised Advertising https://tradelab.com/en/privacy/ Advertising
Captify Personalised Advertising https://www.captify.co.uk/privacy-policy-opt/ Advertising
Le bon coin Personalised Advertising https://policies.google.com/privacy Advertising
Platform 161 Personalised Advertising https://platform161.com/cookie-and-privacy-policy/ Advertising
Reach Local Personalised Advertising https://www.reachlocal.com/us/en/legal/privacy-policy Advertising
Hubspot Personalised Advertising https://legal.hubspot.com/privacy-policy Email marketing
Seeding Alliance Personalised Advertising https://seeding-alliance.de/datenschutz/ Advertising
Adition Personalised Advertising https://www.adition.com/datenschutz/ Advertising
Ceneo Personalised Advertising http://info.ceneo.pl/regulamin#regulamin-7-prywatnosc2 Advertising
Outbrain Personalised Advertising https://www.outbrain.com/legal/privacy#privacy-policy Advertising
Sunmedia Personalised Advertising https://www.sunmedia.tv/en/cookies/website Advertising
Amazon Personalised Advertising https://advertising.amazon.com/legal/privacy-notice Advertising
SublimeSkin Personalised Advertising https://smartadserver.com/corporate-privacy-policy/ Advertising
Nosto Personalised Recommandation https://www.nosto.com/privacy-policy/ Personalised recommendation, email after expiry of shopping cart

 

Last update : 26 January 2021