Registering & commissioning a TaHoma
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FAQ PRO APP SIGNING IN/SIGNING UP
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To find the QR code of TaHoma switch and TaHoma V2, you must look under the box. For TaHoma DIN-Rail, the QR code is in front of the box.
If you are unable to register the TaHoma by scanning the QR code, you also have the possibility to enter manually the PIN code, by entering the 12-digit code located on the TaHoma.
The TaHoma Pro application no longer requires your customer's email address. You now have the option to fill in the customer's first and last name, and also fill in project site information for a...
You can continue to register boxes on the Somfy Pro website. If you register boxes via the application or the website, all the boxes registered will appear in your list.
When a customer TaHoma is already activated, you can still assign this TaHoma to your Pro account, directly from the TaHoma Pro application, but as well as from Serv-e-go. All you need is the PIN...
If there is no Internet connection available, you can still set up a TaHoma with a local connection. However, it is preferable to be connected to the internet to have access to all features.
To remove a customer installation from your list, please refer to the relevant customer box. Access the installation details and then delete the installation at the bottom of the page.