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How to find a customer box?

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I can't find a client TaHoma in my list, how can I do it?

Your customer's TaHoma appears in your list only if the customer has validated your company as their installer. If the customer refuses, the box will not appear in your list. You can search for a...

I registered a TaHoma, my customer then activated it, but I can't find it in my list.

Your client's TaHoma appears in your list only if the client has validated you as an installer. If the customer refuses, his box will not appear in your list.