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FAQ Serv-e-go FIND THE ANSWERS TO YOUR MOST FREQUENTLY ASKED QUESTIONS

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How do I access this tool?

You can access the tool directly from the Somfy Pro website, once logged in with your account.

How can I view a TaHoma installation among my list of installations?

The first step is to register the TaHoma to your professional account. Your customer must activate the TaHoma, and accept the assignment to your professional account, and validate the service....

Can I access the detailed view of the connected installation of my customer without his agreement?

202010 Can I access the detailed view of the connected installation of my customer without his agreement? No, you will...

Can I access this tool from my smartphone or tablet?

Access to this tool is only possible from an Internet browser. The site is optimized for consultation on tablet or computer with a width greater than or equal to 1024 pixels. We recommend access...